FAQs
**1. Where can I place my order?**
You can place your order directly in our official store: [zionicmerch.com](https://zionicmerch.com). All available products are listed there with their sizes and colors.
**2. How long will it take for my order to arrive?**
Orders typically take 2 to 5 business days to process. Once shipped, you will receive a tracking number via email. Delivery times depend on your location.
**3. Do you ship to Puerto Rico and the United States?**
Yes ✅ We ship to all of Puerto Rico, the United States, and some international regions. Costs and delivery times may vary depending on the destination.
**4. Can I exchange or return an item?**
We only replace damaged or defective items. If your product arrived with an error, please contact us at **support@zionicmerch.com** with your order number and a photo of the problem.
**5. How can I contact the ZIONIC team?**
You can email us at **support@zionicmerch.com** or send us a direct message on Instagram **@zionic_merch**. We respond within 24 hours.